Fraud Blocker
August 19, 2021
7 min read

Step Up the Photo Delivery Experience with Zaui and Fotaflo

Integrations
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Zaui, the leading booking management for tour, activity and ground transportation providers, is thrilled to announce its latest integration with Fotaflo.

What is Fotaflo?

Fotaflo is a photo and video marketing platform that delivers guest memories to generate trackable referrals and grow operators’ business.

Fotaflo firmly believes giving away digital prints to guests at no charge is an effective way to build goodwill with guests, grow your library of user-generated content, and drum up social proof.

From zipline tours to whale watching to cycling tours—tours and activity providers can add value and deliver exceptional guest experiences.

Why Tour & Activity Operators Integrate Zaui with Fotaflo

The latest integration allows operators to retrieve booking details from Zaui, capture and upload the photo set to a custom branded Fotaflo website, and deliver personalized albums directly to guests by email or text message.

✅ Automated Photo & Video Delivery

Selling photo souvenir packages may not be an effective promotional strategy, as guests may not purchase the photos every time.

With Zaui and Fotaflo, tour and activity providers are able to take the photo and deliver these memories straight to guests, reducing the time and frustration operators may have previously spent on archaic photo and video delivery processes.

Zaui customers integrated with Fotaflo will find it easier to train staff to use the platform and streamline their operations and photo delivery experience.

❓How it works—With the Webhook integration, Fotaflo pulls data from Zaui—name, contact info (email or SMS), as well as the time and date of the experience. A tour guide/photographer can use their mobile device to easily preview the day’s manifest, select the guest and take their photo. Fotaflo automatically uploads photos and videos and sends this to the guest without additional manual steps.

Guests, in turn, will receive an email or SMS and access their album link, where they can retrieve and share their photos as they choose.

✅ Improved Guest Experience

Guests long for an outstanding experience and long-lasting memories when they book a tour, activity or attraction. While on tour, they’re looking to fully immerse themselves into the experience without the interruption of their mobile devices.

By integrating the photo software with Zaui, your team (operations staff, guides etc.) can capture guests’ adventures and send them photos of their experience directly by text or email, free of charge.

With this added advantage, tour and activity operators are able to stand out from the competitors and ultimately add value and attract future bookings.

✅ More Referral Leads

Modern word-of-mouth marketing happens on social media, and guests sharing photos and videos of their experiences play a crucial role in marketing tours and activities.

It’s all about leveraging your guests’ network. The social proof and recommendations coming from a trustworthy source— friends, family or colleagues—can have a significant impact on driving new referrals to explore your business and book their next adventure.

Zaui and Fotaflo users can stand out from the crowd by providing guests with a frictionless way to share their memories with their friends and family on social media in only a few clicks. Anyone viewing the shared photos can be taken back to the operator’s website, helping operators gain additional exposure and referral leads.

✅ Remarketing Opportunities

Photo memories are a great way to nurture relationships with past customers and turn them into your biggest brand advocates.

Tour and activity operators can make use of travel photos with the help of Fotaflo to remind their guests of the good times they had. It will entice them to rebook or even gift the experience to their loved ones.

Operators can also offer additional incentives to celebrate their travel anniversaries and incentivize guests to return with exclusive promo codes (via Zaui), turning them into your biggest advocates.

“Zaui always strives to help our customers deliver exceptional guest experiences. The latest addition of Fotaflo to the Zaui integration ecosystem has the potential to help tour and activity operators amp up their photo and video marketing delivery, enhance guest satisfaction and generate future bookings.”

Kory Fawcett, CEO, Zaui.

Want to get started with Fotaflo?

To get started, visit the fotaflo website for more information and book a demo here. Once you have your Fotaflo account and platform set up, head over to this support article to learn how to integrate Fotaflo directly with Zaui for a seamless photo delivery experience for you and your guests.

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Everything you need to know about how our travel booking software can elevate your business.
Is there a long-term contract or commitment?

No. Zaui’s pricing is fully pay-as-you-go. You aren’t locked into any long-term contract. In fact, leading platforms emphasize this flexibility. Similarly, Zaui lets you start and stop anytime. You can change or cancel your plan freely, so you only pay for what you use.

Are there any hidden charges?

Absolutely not. Zaui’s pricing is 100% transparent. We disclose all fees up front with no surprise add-ons or “sneak-in” charges. In fact, Zaui’s plans include all core features “without additional fees”. Industry experts note that hidden fees undermine trust so we avoid them entirely. All costs are clearly outlined in our pricing, and there are no extra setup charges or undisclosed surcharges at checkout.

How does payment processing work and what fees apply?

Zaui integrates with major payment gateways (e.g. Stripe) so you only pay standard credit-card processing rates (roughly 1.9%+$0.30/transaction) and we don’t mark them up. Only the published platform commission is added on bookings. You also have full control over who pays the commission, we let you decide whether to absorb booking fees or pass them on to customers. In short, you’ll only pay the transparent booking commission and normal gateway fees, nothing extra.

What support and onboarding are included? Are there any extra costs?

Your onboarding and support are included in the price. We provide white-glove setup help and ongoing 24/7 support at no additional cost. Our dedicated customer-success team will guide you through every step, ensuring a smooth launch. You won’t pay extra for training or service other than the onboarding fee; it's all built into your plan.

Can I try Zaui before buying?

You can schedule a free demo with our team. Our Zaui ninjas will walk you through pe how Zaui can work for your business and highlight opportunities to grow with our advanced features all without any upfront payment. This way, you can feel confident it’s the right fit before making a commitment.

Can I change my plan (upgrade/downgrade) later?

Of course. Zaui’s plans are fully flexible. You can upgrade or downgrade at any time to match your needs, without penalties. You can move to a higher tier or back down easily, and your billing adjusts automatically.

Are there fees for offline or manual bookings?

No. Zaui does not charge its commission on offline/manual bookings. “No fees on offline bookings” You only pay the commission when a booking is processed online through our system. Manual reservations (or bookings from partner channels we set up for you) incur no extra platform fee. (30% or less)

Are all features included, or do I need to pay for add-ons?

All of Zaui’s core features are included in your plan at no extra charge. We believe in value and transparency: Zaui provides over 15 advanced features (Google Things to do, reporting tools, marketing tools, reports, etc.) at no additional cost. Many competitors charge extra or require higher plans for the same features, but with Zaui you get the full suite of tools in one package. Any optional add-ons (if any) will always be clearly listed and optional there are no surprise paid upgrades for standard features.

Each Zaui plan is designed for clarity and fairness, following industry best practices. You can trust that our pricing is transparent and flexible, with the support you need built in.

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